★ Roofing For Troops is now Craftwell Custom Renovations — same team, same owners, more services. Read what's changing (and what isn't)
Storm & Hail Damage

Storm Damage Repair & Insurance Claim Help

Hail and high wind do damage a homeowner can't see from the ground. We inspect it, document it properly, and deal with your adjuster so you don't have to.

4.8★276 Google Reviews
Licensed & InsuredOhio & Kentucky
Free InspectionsNo-pressure, in writing
FinancingFlexible monthly payments
Storm & Hail Damage

Most Storm Damage Doesn't Look Like Damage

After a hailstorm, homeowners look up, see no missing shingles, and assume the roof is fine. Hail rarely tears shingles off. What it does is bruise them — knocking the protective granules loose and fracturing the mat underneath. The roof still sheds water. It just has years taken off its life, and the leak shows up two winters later, long after the claim window has closed.

Wind damage is similarly quiet. A gust doesn't have to remove a shingle to break its seal. Once that adhesive strip lets go, the shingle lifts in every storm afterward and drives water where it was never meant to go.

This is the work our crews have done longest and the work our customers mention most often in reviews — documenting damage properly and standing with the homeowner through the claim.

How We Handle A Storm Claim

Free Storm Inspection

We get on the roof, not just in the driveway. Slopes, ridges, vents, flashing, gutters, and soft metals all get checked — hail signature shows up on the soft metals first.

Photo Documentation

Every finding is photographed and marked. Thorough documentation is the single biggest factor in whether a claim gets approved at the right scope.

We Meet Your Adjuster

We'll be on the roof with your adjuster, walking the same damage with the same evidence. You don't have to translate between a contractor and an insurance company.

Full Scope, Not Partial

Adjusters miss things — vents, flashing, drip edge, gutters, detached structures. We make sure the approved scope reflects the whole job.

Emergency Tarping

Active leak or open deck after a storm? We can get a tarp on it to stop the damage while the claim is worked.

Repair or Full Replacement

Sometimes the honest answer is a repair. Sometimes it's a replacement. We'll tell you which, and why, and show you the photos behind it.

What Makes This Different From A Storm Chaser

  • We're local and we stay — our office is at 27 Water St in Milford. We're not a truck with out-of-state plates that leaves when the storm season ends.
  • We'll tell you when there's no claim — if the damage doesn't rise to a claim, we'll say so. Filing a claim that gets denied helps nobody and stays on your record.
  • We never ask you to sign before you understand it — no contingency agreement pushed on you at the front door before an inspection has even happened.
  • 276 reviews and a 4.8 rating — insurance approval and claim assistance are the two things customers mention most often in them.
No Phone Call Required

Get An Instant Roof Estimate

Type your address and get a real price range on a new roof in about a minute — measured from satellite imagery of your actual roof, not a generic per-square guess. No obligation, and nobody calls you unless you ask us to.

Prefer to talk it through? Call (513) 299-7795 or request a full written estimate.

Straight Answers

Frequently Asked Questions

How do I know if my roof has hail damage?

Usually you can't from the ground — hail bruises shingles rather than removing them. The reliable tells are dents on soft metals like gutters, downspouts, vents, and flashing, and granule accumulation at the bottom of downspouts. A proper inspection means getting on the roof. Ours is free.

Will filing a claim raise my rates?

We're contractors, not insurance agents, so we can't advise you on your policy — your agent can. What we can tell you is that a storm claim is generally treated differently from an at-fault claim, and that we'll tell you honestly when damage isn't worth filing over.

How long do I have to file a storm claim?

It depends on your policy, but most carriers set a limit measured in months to a year or two from the date of the storm. This is why an unnoticed hailstorm is such a problem — by the time the leak appears, the window has often closed. If you think a storm hit your area, get it inspected now.

Do you work directly with my insurance company?

Yes. We'll meet your adjuster on the roof, provide our documentation, and work through the scope with them. You stay in control of the claim; we handle the technical back-and-forth.

What does it cost me?

The inspection is free. On an approved claim, you're generally responsible for your deductible — and we'll walk you through the scope and the paperwork before any work begins so there are no surprises.

Free & No Obligation

Get a Free Storm Damage Estimate

Tell us about the project and we'll come out, look properly, and give you a written number. No pressure and no obligation.

  • A real local person calls you back — not a call center
  • Written, itemised estimate so you can compare like for like
  • If you don't need the work yet, we'll tell you
  • 4.8★ from 276 Google reviews

Get Your Free Estimate

No obligation. Fast response. Real local crew.

Think A Storm Hit Your Home?

Free inspection, full photo documentation, and a straight answer about whether you have a claim.

Request a Free Estimate
Or call (513) 299-7795
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